Frequently Asked Questions
> How do I sign up for a Virtual Business Card?
Visit zappify.co.uk, hit the 'Create your card' button and enter your details. You'll shortly receive a registration email with instructions on how to set up your Virtual Business Card.
> I've registered for a Virtual Business Card but haven't received a registration email. What should I do?
Sometimes our registration emails find their way into the junk folder, so check there first. If you still cant find it, let us know at email@example.com.
> How do I save 'My Zappify' to my home screen?
iPhone - after you activate My Zappify, hit the 'Share' button at the bottom of the screen, scroll down and select 'Add to Home Screen'. My Zappify will save as a tile to your home screen like your apps.
Android - the first time you activate My Zappify, if your device supports it, there will be a white bubble at the bottom of the screen. Tap this and the device will walk you through adding a tile to your home screen. If this is not supported by your device, follow the tips below depending on the browser you use:
Chrome - click the three vertical dots icon (top right) and select the option to 'Add to Home Screen'.
Firefox - click the HOME icon to the right of the address bar at the top of the screen (the box with the zappify.co.uk website link in it).
How it works
> How do I edit my card?
Go to 'Edit Virtual Business Card' in the menu and add all the details you want to show on your card. You can add a logo or image, as well as your website and social media handles.
> How do I change the background colour of my card?
Go 'Personalise my Background' in the menu where you can choose from nine colours for your Virtual Business Card background.
> How do I share my card?
You can share it with others via your unique QR code or URL - it's as simple as that!
> How does the person who I share my card save my contact details?
When they have your card open, they just need to hit the 'Add Contact to Phone' button and it will automatically add your details to their phone contacts - easy!
> Does the person who I share my card with need a Virtual Business Card?
No. You can share your Virtual Business Card with anyone - they just need to scan your QR code or enter your URL to access your card and save your details to their phone.
> What is a re-Zapp?
A re-Zapp is when the person who you share your card with replies with their own contact details, allowing you to save their information to your phone contacts. They can also re-Zapp a meeting request, which you can save straight to your calendar.
> How does re-Zapping work?
When the person who you share your card with has your card open, if they hit the 'Reply to' button, they can re-Zapp their own contact details back to you. You can then save their details to your phone contacts with the click of a button.
Your contact can also send you a meeting invite by clicking 'Schedule call-back' - once you accept, the meeting will save in your calendar.
> How much is the Virtual Business Card?
The Virtual Business Card costs £10 +VAT per year and is charged to your card annually.
> What payment methods do you accept?
Payments are made securely through Stripe, using all major cards types.
> Does my annual subscription automatically renew?
We do not automatically renew your subscription, but would love you to do so if you have enjoyed all the benefits of your Virtual Business Card. A reminder will be displayed in My Zappify as your renewal date is approaching and you will be emailed seven days before, with the option to renew.
> How can I cancel my subscription?
Just email us at firstname.lastname@example.org and we'll do the rest. If you can, please tell us why you wish to cancel - we'll be sorry to see you go.
> How secure is my data?
Your data is held in the cloud in a secure database. All activities on the site are transacted under HTTPS meaning your data is encrypted upon transmission. Your data and security are very important to us and we will always make sure it is protected with the highest rigour.
If your question hasn't been answered here, drop us a message at email@example.com and we'll be happy to help!